Apple Store Employees Use These 7 Apps Every Day (AAPL)


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I spent most of 2010 working as a specialist at Apple's famous Fifth Avenue store here in New York City.

On the easy days, I was playing games on my iPod. On the tough days, I was using apps to translate a conversation into English and help people make Genius Bar appointments.

My iPod was as useful a tool at work as it was in my personal life. Here are the apps that I (and nearly every other Apple employee) used on a daily basis.

iTranslate is helpful with international customers

Apple Stores tend to attract a lot of international visitors, and a store as big as Fifth Avenue is no exception. I used this all the time to decode conversations in any number of languages.

App Store link: iTranslate

Yelp helps you find local attractions

When people stop by the store they obviously want help with a computer, but they just as frequently want a suggestion on where to find a good lunch or dinner. Yelp helps you find something worthwhile based on price, location, or cuisine.

App Store link: Yelp

Mactracker contains all sorts of helpful info

Mactracker contains all the tech specifications for every Mac ever made. When a customer comes in and the most information he has is, "I bought my laptop two years ago and now it's broken," this can help you identify the computer and diagnose basic problems.

App Store link: Mactracker

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Source: http://feedproxy.google.com/~r/businessinsider/~3/XVGdBpWcYYg/apple-store-employee-apps-2011-5

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