iRobot?s Outsourced Customer Service Tired Of Me, Dumps Me As A Customer
"Outsourced" doesn't always mean that work is shipped overseas. An outsourced call center can be anywhere. Well, anywhere with a low cost of living. What it always means is that the people doing outsourced customer-facing work are stuck reading from scripts and have limited information. That's what Charles' wife discovered this past weekend when dealing [...]debt management software debt management uk debt managers ltd debt negotiation companies